All orders are shipped within 48 hours Monday – Friday 8am – 5pm
We use the following carriers/transports to deliver our orders:
i- India Post
ii- Blue Dart
If a tracking ID is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders may not have tracking numbers.
We provide free shipping on most of products. The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be if there is any, and you will have a chance to not place your order if you decide not to.
Accepted Methods of Payment
i- Credit Card (Visa, Master Card)
ii- EMI on credit card (if available)
iii- Direct Bank Transfer
iv- Check/Money Order
Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
Mailing Address For Check/Money Order
40/113 G.T Road, Opposite Fire Brigade
Asansol 713301, West Bengal
Return & Refund Policy
Thanks for shopping at edepotindia.com.
If you are not entirely satisfied with your purchase, we’re here to help.
You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies. Under no circumstances, refund shall not be made in any account other than the one which was originally used to make online payment.
Shipping cost for return
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
All products being shipped are fully insured. In case of any damage during transit, new replacement shall be provided at no extra cost.
If you have any questions on how to return your item to us, contact us.
Order Cancellation Policy
You can cancel your order online by writing to [email protected].com before the product has been shipped. You need to quote your order ID and product SKU. Your entire order amount will be refunded.
In case the item you have ordered has been shipped but has not yet been delivered to you, you may still cancel the order online. Your refund will be processed once we receive the originally ordered item back from the courier/transport service. In this case, the cost of shipping will be deducted from your refund.
For order placed using payment gateway, any cancellation request must be made within 48 hours. Cancellation can still be made after 48 hours but in such case refund shall be made after deduction of applicable processing charges.